Shukran Korea Co., Ltd. (hereinafter "the Company") values your personal information and complies with relevant laws, including the Personal Information Protection Act.
The Company is committed to protecting customer personal information and providing reliable services.
This Privacy Policy outlines the purposes, methods of use, and protection measures for personal information collected through the website operated by the Company.
The company processes personal information for the following purposes, and the collected information will not be used for any purposes other than those listed below:
∙ Receiving service inquiries and consultations
∙ Middle East export consulting and certification advice
∙ Export voucher consultation and application support
∙ Quote requests and contract-related consultations
∙ Handling customer inquiries and requests
∙ Improving service quality and customer experience
∙ Fulfilling obligations under applicable laws
The company uses personal information only within the scope necessary to provide services such as Middle East export consulting, certification reviews, logistics advice, and marketing proposals based on customer inquiries, and will not use it for other purposes without the user's separate consent.
The company may collect the following personal information to provide inquiry and consultation services.
Required Items
∙ Company Name
∙ Contact Person Name
∙ Email
∙ Contact Number
∙ Inquiry Details
Optional Items
∙ Job Title
∙ Company Website
∙ Attachments
∙ Other information voluntarily provided by the user
The company collects personal information through the following methods:
∙ Website inquiries
∙ Consultation requests
∙ Email inquiries
∙ Information provided directly by the user
The company destroys personal information without delay once the purpose of processing has been achieved.
However, information may be retained for a certain period in the following cases for compliance with relevant laws or service operations:
Retained Items and Retention Period
∙ Consultation and inquiry records: Up to 3 years
∙ Contract and transaction-related documents: Period as required by relevant laws
∙ Records of consumer complaints and dispute resolution: Period as required by relevant laws
In principle, the company does not provide users' personal information to third parties.
However, exceptions are made in the following cases:
∙ When the user has given prior consent
∙ When there is a legal obligation to provide the information
To ensure smooth service delivery, the company may outsource some personal information processing tasks to external professional service providers when necessary.
The main services currently used by the company are as follows:
Outsourced Provider and Task
∙ Webflow - Website operation
∙ Google Workspace - Email reception and customer support
∙ Google Analytics - Visitor statistics analysis and service improvement
When outsourcing personal information processing, the company manages and supervises the necessary requirements to ensure that personal information is handled safely in accordance with relevant laws.
The company destroys personal information without delay once the retention period has expired or the purpose of processing has been achieved.
Electronic files are deleted using methods that prevent recovery, and paper documents are destroyed by shredding or incineration.
Users may exercise the following rights regarding their personal information at any time:
∙ Access to personal information
∙ Correction of personal information
∙ Deletion of personal information
∙ Request to suspend the processing of personal information
The company will process user requests promptly in accordance with relevant laws.
The company may use cookies to provide better services and improve the website user experience.
Information collected through cookies may be used for the following purposes:
∙ Analyzing website usage statistics
∙ Analyzing visitor usage patterns
∙ Improving service quality
Users can refuse or delete cookies through their web browser settings. However, restricting the use of cookies may limit access to some services.
To protect personal information, the company implements the following security measures:
∙ Minimizing access to personal information
∙ Controlling and managing access to personal information
∙ Maintaining security for personal information processing systems
∙ Implementing administrative and technical safeguards for personal information protection
For inquiries regarding the processing of personal information, please contact us via the email address below.
Shukran Korea Co., Ltd. Email
Info@shukrankorea.comWe will respond to your inquiries promptly and diligently.
This Privacy Policy may be updated due to changes in relevant laws, company services, or internal policies.
If any changes are made, we will notify you of the updates and the effective date through our website.
